Rama for bearing & power transmission distributors

The AI system built for MRO distribution. Rama identifies, crosses, and quotes, so your team has more time to identify parts faster

Live on your ERP and line card in days. No rip-and-replace.

Inquiry 7714, line down at Cedar Mill
$0downtime so far, $9,400/hr
What the maintenance guy sentWhat it isInterchangeStockPriceShips
brg off the #3 conveyor, 6205 2rsSKF 6205-2RSHYour primary lineNSK 6205DDUNTN 6205LLB14 on hand Branch 02$12.40 ContractToday
4 bolt flange unit, 1-15/16 shaftDodge F4B-SXR-1-15/16Crossed from descriptionXREFSealmaster eq.Browning eq.2 on hand Hub$214.60 ContractToday
3 belts, B78, needs to be a matched setGates Hi-Power II B78Matched set of 3Optibelt eq.9 sets Branch 02$11.85 ea ContractToday
seal number off a 1998 invoice, no idea if it still existsCR 21167 → current eq.Superseded numberOBSOLETEInterchange verified6 on hand Branch 05$9.20 ContractToday
gearbox, 30 to 1, hollow output, whatever fitsTigear-2, 30:1Factory lead 4 wksREPAIRYour shop can rebuild theirsNot stocked Repair path$1,940 reb. vs $3,180 new5 days
XREFIdentified from a description, with no usable part numberOBSOLETESuperseded number traced to what you can actually shipREPAIRRebuild beats a four-week factory lead
55 min by handto identify and quote all five
identified from the customer's own wording
fifth goes to your shop, not a 4-week lead

Sample run. Nothing in the request was a clean part number, which is how most breakdown inquiries arrive. Rama works from your own line card, branch stock, and contract pricing.

92%
First-touch IDof inquiries identified without calling the customer back
3x
Quote speedfaster from inquiry received to price sent
+18%
Hit ratemore breakdown inquiries converted to orders
How inquiries actually arrive

Almost nobody sends a clean part number

The number on the housing is worn off, the drawing is from 1987, and the plant needs it running by second shift. This is the input your counter works with all day.

need a bearing for the drive end of the #2 fan, about 2 inch shaft
No part number at all

A description, a shaft size, and an application. Rama narrows it to the likely candidates and asks the one question that settles it.

[ photo of a nameplate, half of it oily ]
A photo off the machine

Nameplates, housings, and hand-marked tags. Rama reads what's legible and works the rest out from the frame size and the ratio.

P/N 6312-C3-FAG-OLD, been buying it for 20 yrs
A number that changed years ago

Superseded and discontinued numbers traced through to something you can ship, with the difference called out.

we normally get this from [competitor], can you match it
A number from someone else's line

Crossed to your line card, with a note on where the alternate genuinely differs so your specialist isn't guessing.

same as the last order, the blue one
A reference to order history

Rama looks up what they actually bought, on which PO, and confirms it before anything gets picked.

[ scan of a handwritten fax, 2011 letterhead ]
A scan of something old

Faxes and marked-up invoices still show up daily. They get read and turned into quotable lines like anything else.

When the line is down, the order goes to whoever names the part first. Price is the second question.

Interchange

Crossed to what you stock, not to a generic table

Rama knows which lines you carry, which ones you're authorised on, and which substitutions the plant will actually accept.

SKFYour line
6205-2RSH
In stock, 3 branches
NSK
6205DDU
Direct, same seal type
NTN
6205LLB
Direct
Timken
205PP
Direct
Schaeffler / FAG
6205-2RSR
Direct
Nachi
6205-2NSE
Direct

Sealed deep groove ball, 25mm bore. Rama crosses to whatever you actually stock and are authorised to sell, then tells you which alternate is worth offering and which one will get rejected on the plant floor. Examples shown for illustration.

The difference

Twenty years of product knowledge, on every desk

The hard part of this business is identification, and it currently lives in a handful of heads. Here's what changes when it's in the system instead.

Currently
Knowledge in a few heads
×Identification depends on which specialist happens to be in
×Interchange work happens across six supplier tabs and a paper book
×Stock at other branches gets checked only when someone remembers
×Repair-versus-replace never gets priced, so the factory lead wins
With Rama
Knowledge in the system
Any inquiry identified on first touch, whoever picks it up
Crosses run against your line card and your authorisations
Every branch, the crib, and consignment checked at once
Rebuild priced next to new, on every applicable line
For your team

Built for every seat, counter to corner office

Each of these people spends their week on something different. Rama fits the day they actually have.

Name the part while they're still on the phone.

Breakdown calls come in half-described and fully urgent. Rama identifies, checks every branch, prices to contract, and has the quote ready before the call ends.

Identification from description, photo, or old number
Stock across branches, crib, and consignment
Contract pricing applied without a lookup
Quote sent before the call ends
Coverage

From the breakdown call to the crib count

Rama works across the whole job, not just the quote screen.

Inquiry to quote
The urgent end
Part identification
Brand interchange
Obsolete and superseded numbers
Stock across branches
Contract and matrix pricing
Blanket order releases
Quote follow-up
Purchasing & supply
Getting it there
Factory and mill RFQs
Drop-ship coordination
Vendor lead times and expediting
Repair versus replace pricing
Backorder management
Inbound receipt matching
Shop, crib & field
After the order
Fabrication and assembly orders
Kitting
VMI and consignment replenishment
Cycle counts
Plant survey and PM notes
Install and reliability follow-up
Integrations

Rama runs on your ERP, your line card, and your history

Distribution ERPs, supplier portals, your interchange data, and the twenty years of order history that already tells us what these customers buy.

Epicor Prophet 21Infor SX.eDistribution OneNetSuiteDynamics 365Supplier portalsHubSpotOutlook & Gmailand more

Not on the list? We usually add a new connection in days.

Matt

Why I started Rama

I grew up around my dad's factory. When something seized up, the whole day became about finding one part. I remember people on the phone reading numbers off a greasy housing, then typing the same numbers into three different places.

Years later I ended up in manufacturing myself, figuring it would all have moved on by now. It hadn't. Same phone calls, same interchange books, more spreadsheets.

So that's what we're building. Not a replacement for your specialists, the people who can name a part from a description are the best part of this industry, they just spend half their week on things a machine should be doing. We'd rather they got that half back.

If that sounds like your counter, I'd love to hear how you're handling breakdown calls today.

Matt, Co-founder & CEO
Pricing

Based on usage and results

No big upfront license. You pay for the work Rama does, and the price moves with the results it delivers.

Give us the inquiry nobody could identify

Send a week of real breakdown inquiries. We'll run them through Rama on your line card and show you what came back.

Ready to increase revenue per employee at your company?

Stop leaving money on the table. Join our customers who use Rama to turn lost revenue into dollars in their pockets.

Maximize your revenue per employee

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Maximize your revenue per employee

About

We’re Hiring

Blog

Maximize your revenue per employee

About

We’re Hiring

Blog