Back office

The back office,
without the lag.

Inspection reports written at month-end. Margin discovered at QBR. Lost deals reconstructed from memory. The back office runs behind because nothing's live until someone reconciles it. Rama keeps the answers current — so the question "is the business healthy?" has an answer this morning, not next Friday.

Live
GP at line, quote, order, and customer level
0
manual inspection reports written
01
Inspection reports

Reports written
from PO data.
Automatically.

The inspection form opens already built — PO data filled in, customer criteria loaded, photo slots prepared. The inspector confirms the checks instead of assembling the document from scratch.

Inspection report — PO #8821 · auto-generated
PO data in
PO number#8821
CustomerAcme Eng.
PartLM358DR
Quantity2,500
Date code2347
Lot codeA4-882X
Report compiled
Visual inspectionPass
Date code checkPass
Lot traceabilityPass
RoHS confirmedPass
Photos attached4 files
Customer criteriaAcme v3 ✓
Half the form, already filled
PO number, customer, part, quantity, date code, lot code — extracted from the PO and dropped into the right fields before anyone opens the report. The inspector confirms, doesn't transcribe.
Customer rules, remembered
Each buyer's inspection requirements — which checks, which photos, which sign-offs — stored once and applied automatically on every shipment to that customer. No template library to maintain, no forgotten clauses.
Photos in the right slot
Inspection photos uploaded at the bench tag to the right line item and land in the right section of the report. No dragging files between folders and Word docs.
One PDF, shipment-ready
The compiled report exits as a single document in the customer's expected format — lot traceability, compliance flags, sign-off block. Goes straight onto the shipment paperwork without another round of editing.
02
Live financials

Finance, live.
Not at month-end.

Margins decided last quarter. AR aging discovered at credit review. A concentration problem realised after the big account stopped calling. Finance always lags the moment that matters — because the numbers were never live. Rama keeps them live.

GP cascade — Quote #4821, Acme Engineering
LevelGP%MarginRevenue
Line avg
+34%
$17,640
This quote
+28%
$42,200
This order
+24%
$89,400
Customer YTD
+19%
$312,000
Margin drift alert — Acme Engineering.Customer GP% has declined 4.2pts over the last 6 months. Review pricing before next quote goes out.
Margin without the wait
Line GP at the moment a rep prices a line. Quote GP before it sends. Customer GP refreshing as orders close. The number you would have got from finance on Friday, live every day in between.
The trend tells you first
When a customer's GP drifts down over quarters, Rama flags it before the next quote goes out. The pricing conversation happens before another bad year compounds — not after.
AR next to the quote
Outstanding receivables surfaced inside the customer view at quote time. Reps see what's owed before pricing the next deal — credit risk becomes a sales decision, not a finance afterthought.
Concentration, in plain sight
Which customers carry the revenue. Which carry the margin. Which carry the AR. The 80/20 view that usually arrives as a year-end slide, available the morning one account changes its behaviour.
03
Loss analysis

The repair list.
By the dollar.

Every quarter loses some deals. Most leadership teams find out from memory at QBR, with no dollar attached. Rama categorises every loss at the moment it dies and totals the damage by reason — so the repair list is sitting on Monday's desk, not reconstructed at the end of Q4.

Lost-deal reasons — last 90 days · with fix owner
ReasonVolumeValueFix owner
Price
$142k
GP / Pricing
Lead time
$98k
Procurement
MOQ
$61k
Sourcing
Compliance
$34k
Ops
Stock
$22k
Purchasing
Captured at the kill
Every lost deal categorised the moment it dies — the rep tags it, the system doesn't lose it. No reconstructed reasons at QBR from memory and Slack.
Sliced any way leadership asks
Loss totals by rep, by customer, by deal stage, by quarter. The question 'where are we losing the most?' has an answer in 10 seconds, not a custom report 10 days later.
A repair list, not a feeling
Every loss reason maps to the team that owns the fix. Price losses go to GP and pricing. Lead-time losses go to procurement. MOQ losses go to sourcing. Leadership stops debating which problem to solve — the dollars decide.

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Maximize your revenue per employee

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Maximize your revenue per employee

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We’re Hiring

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